Marketing Specialist

Your role will include managing allocated client relationships in a positive manner, develop new business to achieve set targets, provide marketing support in terms of implementing marketing initiatives, and provide digital marketing support for clients.

This role also includes working with digital marketing tasks ranging from social media to larger scale digital marketing campaigns. You will deal with multiple clients on a day to day basis, providing an industry leading experience to clients to enable the creation of awesome digital experiences.

Our customers are at the centre of everything you do, and providing a great customer experience is critical.

Account Management

• Becoming the main point of contact for clients you manage
• Maintaining close, effective working relationships with key account customers
• Providing a great customer experience, every time
• Managing project budgets, and ensuring work done is on budget and on time
• Providing day to day support to clients
• Providing support to other business units for internal projects
• Ensure service level agreements are achieved for all clients

Graphic Design

• Designing any required content for campaigns you manage
• Update websites as needed

Sales & Marketing/Lead Generation

• Generate new client conversions to achieve set targets, both internally and for our clients
• Achieve targets for new sales
• Assist with managing the brand for the business and for our clients
• Coordinate and assist with developing all marketing activities for the business as per the business plan
• Monitor market trends in the industry and report back to the managing director
• Develop and implement strategies to maximise and enhance opportunities for the company and our clients

Reporting

• Understand and report on client accounts and campaigns
• Complete and provide reporting for weekly/monthly sales report
• Provide reports to the managing director as required

Administration

• Provide administration support to the business as required

General Obligations

• Promote a safe and healthy workplace by undertaking responsibilities as outlined in health and safety policy and procedures
• Demonstrate the core values of the company, by being honest and open, professional, respectful and ‘walking the talk’.
• Deliver great customer service by always listening to the customer, consulting and acting professionally.
• Work well with other members of the team in a positive and respectful manner at all times
• Any other relevant duties as per the Managing Director

• A tertiary qualification in marketing or graphic design (or related disciplines) is not compulsory, but will be considered an advantage.
• Experience in use of Microsoft Office applications (Excel, Word, Visio, Access, PowerPoint Outlook)
• Effective customer relationship management skills.
• Effective organisation skills
• Proven sales and/or marketing skills
• The ability to communicate effectively in writing and verbally with people at all levels, and externally.
• The ability to work well as part of a team as well as to be self-motivated and work autonomously
• Great written and verbal English skills i.e. you can send a professional email without grammatical or spelling errors, and can answer a phone confidently

• We love 40 hour work weeks, that is, trying to not exceed 40 hours. This is part of our core values and reflects the fact that we know that you will get your best work done within 40 hours. We don’t like tech companies that make staff work 60 hours weeks – not cool!
• Flexible working – you may be able to work from home, once training is completed (this normally would take 6 months). This can be discussed in interviews in more detail.
• Check your links before you submit them. If you are linking to a portfolio website, then make sure it works.  If you are linking to your LinkedIn, then make sure this works
• If you have any crazy restraints of trade in your current employment, or a long notice period (e.g. 2 months), let us know. This is fine – but we like to know about this up front.

WHAT HAPPENS WHEN YOU APPLY:

Your application may be pre-screened by our HR team.  This is to check things such as that your CV clearly lists the requirements above, and that you are eligible to work in New Zealand.  If you are not – then please do not apply for this role.

Once pre-screening of your application has been completed, it will then be reviewed by one of our team.  If we like what we see, we will email you for an interview.  The first interview is normally a phone call (unless you live close by), and then if that goes well, we will invite you for an in-person interview at our offices.  We can’t wait to meet you!